Kruggel Lawton CPAs announced today that they have won the Best of Accounting Award for providing superior service to their clients. ClearlyRated's Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2020 Best of Accounting winners are 1.9 times more likely to be satisfied than those who work with non-winning firms.
“Kruggel Lawton CPAs received satisfaction scores of 9 or 10 out of 10 from 88.1% of their clients, significantly higher than the industry’s average of 45% in 2019. Our firm works hard to make service a priority and we are proud and honored to be recognized for our efforts in this way.” Kruggel Lawton’s Managing Partner Barry Hall said.
“Now more than ever, providing a consistently remarkable client experience is critical for accounting firms,” said ClearlyRated’s CEO Eric Gregg. "All accounting firms attempt to deliver great service - Best of Accounting winners have proven it. I couldn't be more proud to showcase these service leaders alongside feedback from their actual clients, on ClearlyRated.com and applaud them for their commitment to service excellence at their respective firms!”
Kruggel, Lawton & Company, LLC, is a full-service accounting and business consulting firm offering assurance services, tax compliance and consulting, estate planning, business valuation, outsourced accounting services, and executive searches. Kruggel Lawton also offers national and international resources as an independent member of the BDO Alliance USA. They have offices located in South Bend, Elkhart, and Goshen, Indiana; St. Joseph, Michigan; and Knoxville, Tennessee.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com - an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.